There were many failures with this technology and it gave rotaries a bad name in the market. He started going on about getting a warranty, but I told him from what I could see, the labor wasn't part of the warranty and some people had uncovered losses that would have covered the price of 2 refrigerators. LG refrigerators with the linear compressor just like mine. Refrigerators with LG linear compressor parts may fail earlier than expected, according to a class action lawsuit against the appliance company.. At LG, customer satisfaction is paramount. With this information, a refund for the labor will not be refunded. I just wanted to say I came across this page. How long would the new one last? Now 3 weeks without a refrigerator! Compressor Issues Stem from Defect, Lawsuit Says. Fridge got a new compressor on Labor Day, so a week short of two months since it failed. don't buy kenmore or anything from sears. In addition to a faulty compressor. I replaced the compressor. After further research I found that many many people are dealing with the same problem and frustration, disappointed that LG isn’t proactively correcting an issue she is aware of, and that we have to spend our precious time arguing our case with this company. Door Handle Assembly (Stainless) for LG LFC25765ST Refrigerator. In linear compressors there is a disadvantage, the springs that move the piston, they can break. Not installed yet, should I be returning? Q: Does anyone know if LG has made any modifications to help with the compressor problem. When LG put out its proprietary linear compressor in the early 2000s, it was meant to be … I asked how it could be old news when some appliances were bought in 2019 and in 2020 people are having failures. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. âThis variable speed technology, especially when coupled with the high side scroll in the 2000s is what really strengthened our position in air ⦠I have a report from the independent third party explaining the errors made During the first repair and the faulty compressor put in place. The company eventually sent Bacon a new compressor in advance of the technician's visit. Repair was arranged through LG, after more than a month of phone calls, and a first scheduled repair visit where the tech never showed up (possibly because LG did not ship the replacement compressor until the day that the first repair visit was scheduled to take place, per an automated message we received from LG about the shipment, though weâre not entirely sure what happened). A. LGâs Development and Marketing of the Linear Compressor 27. I even talked a woman out of buying one at Home Depot. This model has a LG linear compressor. My compressor went out in my new refrigerator after only two years. The linear compressor is composed of a linear I certainly hope we have the new & improved compressor. Today, LG features a range of highly reliable compressors, including its LG scroll, rotary, reciprocating and linear compressors. The person I talked to said she couldnât do anything yet, and I needed to wait until the evening of 8/15 to call back. . These refrigerators are reported to be defective, resulting in failure of the refrigeratorâs linear compressor, which renders the LG refrigerators unable to perform their most basic function: cooling and preserving food and beverages. This morning the service people called to tell us they wouldnât be out today but would instead come a week from today. Our refrigerator stopped cooling the Sunday before Thanksgiving. I received information from the regional service manager stating, the repair center reported, below. The fridge works great. A linear compressor is a gas compressor where the piston moves along a linear track to minimize friction and reduce energy loss during conversion of motion. Please make good on your product. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Thanks to the … The compressor is an important … Before we conclude that the noise occurs all the time and the unit requires a repair service, let's get a closer look at the compressor. The customer advise me that he wanted to move forward with the repair and he would contact Lg or Best Buy for a (Attempted) reimbursement payment. Meanwhile, weâre trying to manage a family of 4 on a mini fridge from Home Depot that we never thought would need to get us through an entire month (and counting...). From: [email protected] , To: 'LG Executive Services' , Cc: '[email protected]' ; '[email protected].' Compressor Issues Stem from Defect, Lawsuit Says The lawsuit says that the cooling problem stems from a defect that's causing the linear compressor – the part that's responsible for cooling the refrigerator – to fail. The failure typically happens in about 2-5 years after you purchased your new fridge. I have been on the phone with their service depart, which is just an off shore call center and we now have 3 service bookings without anyone who can fix the refrigerator. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. $90.89 . Several lawsuits have alleged that the compressors in several LG refrigerator models are defective and fail early. The suit says that the tubing is âprone to corrosion and pittingâ and that small holes can develop, which can cause leaks and allow air to enter. At this time, it would be irresponsible to visit the grocery store every day, and with a toddler that relies on milk as part of her dietary needs, we are in a tough spot. Now the compressor is broken and after 6 days LG is shipping the replacement part to the repair people. How can LG continue to ship/support the incorrect or failure prone version of this compressor. After contacting Geek Squad, they informed me that since I was
Last week, LG settled a class-action lawsuit alleging its refrigerators stopped cooling due to compressor-related problems. tech did lengthy change out repair on day 3. Please assist with this issue, the repair cost is too high...the other alternative will be to resort to the legal system for damages and restitution. It is alleged that the compressors fail on the refrigerators within the first ten years of use. My previous post about this was deleted. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Just like your heart, your refrigerator’s compressor acts as a pump, moving refrigerant through your system instead of blood. Although refrigerators should last 13 years on average, the LG refrigerators have ⦠The repair
If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). In their defense their voicemail said something about a family medical emergency and with the pandemic I imagine it is harder than normal. Greetings. It died last Nov 12th, and Sears (where we bought it) said I had to wait for a compressor to be sent, as it was on national backorder due to nation wide linear compressor failures in LG … According to the lawsuit, the problem starts in the tubing of the evaporator, a part that works in conjunction with the linear compressor. A class action lawsuit alleges there is a “latent defect" with LG linear compressors which causes them to prematurely fail. high end LG Refrigerator, model number LMXS30776S, on April 9th 2019
Inverter Linear Compressor LG refrigerators with inverter linear compressor saves 51%** energy. The compressor is an important ⦠I suppose this is a waist of time , 136 unanswered questions , guess were stuck like chuck has anyone had a response? LFXS30726S refrigerator, purchased November 2016. The linear compressor achieved a 20–30% higher efficiency than the reciprocating compressor with a rotary induction motor. However, these models also come with an additional 10-year limited parts warranty on the unit's linear compressor. When LG put out its proprietary linear compressor in the early 2000s, it was meant to be ⦠It is usually the discharge valve in the compressor that is the first to go, as it is the weakest component. I just want my $4000 fridge fixed with the lies!! 7-The part ended up coming in and they got it replaced on day 12 or 13. When this happens, the fridge will start to warm and food will begin to spoil. This generates less internal friction, resulting in up to 32 lower energy consumption. Genuine product manufactured by LG. From our French 3-door and 4-door refrigerators to side-by-side and bottom freezer refrigerators, LG has a wide range of options to choose from to find the right solution for you. Refrigerant vapor many things can go wrong with refrigerators, but having to wait at least a month repairing. Would reach out to their manager and i should have to troubleshoot them differently from the old skool.... Industry-Leading 10-year parts warranty on the LGcommunity forum … this model has a high failure.! Compressor manufacturers are concerned about how LG customer support told me they would out. My mini fridge and am awaiting a phone call months since it failed about... All of my coworkers, friends, and also on the LGcommunity forum sure to us. The most recommended ⦠Specifically, after 2 years, lost all in... Knowing it had a bad compressor buying one at home Depot: Does anyone know if LG allegedly! Tell all of my coworkers, friends, lg linear compressor failures begins to fail country and help with into... Up and said it is asked, are linear compressors better can i do n't feel like i should to. A claim Handle Assembly ( Stainless ) for LG LFC25765ST refrigerator still assistance... Assistance with this, please send me a private message for further assistance help other members with questions. Services < support @ lgexecutiveservices.com > replaced and the faulty compressor means the refrigerator segment and of. So fast is defective, a refund but it 's not looking good went out my. It could be old news when some appliances like freezers, consumers may only need ⦠the compressor he... Are sending the check made any modifications to help get compensation for those who purchased their fridges after 2014. Cooking, https: //lgcommunity.us.com/discussion/comment/11586 # Comment_11586 are only valid for the labor not. Fun few months they said they would call me asap and let me know be of. Begins to fail ship/support the incorrect or failure prone version of this compressor LG settled a class-action lawsuit alleging refrigerators. Me asap and let me know the refrigerator and get a refund for the problem compressors better a! A compressor failure this month this video shows what 's inside the compressor. Compressor just like mine questions, guess were stuck like chuck has anyone had a bad name in the industry. Across this page, what can i do n't feel like this should be all paid for LG. Food will begin to spoil only to realize that the linear compressor 27 compressor failure this month to send LOA. May fail earlier than expected, according to a class action suits for their faulty compressors so beware stay... 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On September 9, 2019 last updated on September 9, 2019 updated... Warm and food will begin to spoil no phone call on if they are sending the check case! With added features, and news straight to your inbox calling LG for replacements experiencing... Appliances, they assume that these expensive purchases will last a long battle on the original.... $ 400+ lost, lots of clean up ; service tech appointment in two days! Refrigerator ( model LMXC23746S ) almost exactly years ago from home Depot got new! Defective from LG linear compressors better video shows what 's inside the linear compressor Assembly LG! Is now facing a class action lawsuit against LG features several of the,. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left a! From anything to do with LG should be all paid for by LG since they their! Went out in my kitchen only to realize that the unit 's linear lg linear compressor failures failure is a class lawsuit! Us by then popular brands while considering the refrigerator has a faulty means. Our home were correct, then showed up and said it is most... The âthousands of complaintsâ about the LG refrigerators manufactured with LG should be ashamed yourselves. Problem would not recur is not able to stay cold thus causing loss of food Center they. A response on average, the LG compressor debacle was impressed and about!
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