flixbus reviews nyc

If the bus stops for a break and you have to go to the toilet they will leave you stranded in the middle of nowhere and we were not allowed to rebook passengers to another ride or even refund them. Flixbus operates and offers a roundtrip bus tickets with Standard service. The air condition was set to low, I had to be in a sweater despite high 20ies outside. Specialties: We're America's fastest-growing bus provider, making travel as easy as possible in an affordable and sustainable manner. However, Flixbus customer service never responded. FlixBus is a European company that is now operating in the United States providing bus service in the American West, Southwest, and Texas. Customer Service is not helping, people who are working there are moreover rude. Punctual, friendly, clean and not over crowded. A free inside look at company reviews and salaries posted anonymously by employees. Generally good, on schedule and uneventful. How many stars would you give Flixbus? When you just want to travel from A to B with minimum expense, that's where FlixBus … I reported it the same day july 28, 2020, and was told to wait for someone who will report it. This cost us 130 Euro's . New York Daily News | May 28, 2019 at 6:00 AM . Join the 5,081 people who’ve already contributed. I love that they have too many routes & hours. Then they replied that my bus ride was actually not canceled and operated normally, even though it was clearly written on their website that my ride was canceled! So disappointed! The Paris-Grenoble journey on the bus was awful - the toilet was out of order, the coach was completely full, nobody was wearing masks, and the lights/loudspeaker was used at an unnecessarily high volume to announce every stop. He hastily gave me the change when I offered to call customer services to confirm this price increase, but it was very obvious that he has been extorting customers in the past, which seems very easy when baggage fees have to be paid in cash to the driver. FlixBus would not honour my face covering exemption so I was unable to travel with them.I explained I had a sunflower lanyard and my inhalers due to my severe asthma but they said I needed a Drs letter which is actually incorrect and goes against UK disability discrimination law. Firtly, my trip on summer 2019 was cancelled without any reason. The section of our return journey from Paris-London was also cancelled with 2 days' notice. Much faster than the rail alternative. All reviews always on time. If you need reliable service, avoid this company!I had a very urgent trip that they cancelled 2 hours before departure, so they offered to rebook it via their manage booking page. Sydney, Australia 22 contributions 13 helpful votes. Your experience matters. What a useless company!!! Home » Germany » FlixBus Review – traveling Germany by Bus. But after series of follow up and reports done. This trip length to get to Boston is 4h 15m. The refund I requested came in the form of a voucher good for one year. They just lie, ignore you and have no respect for their customer whatsoever!!! 10. The bus departed right on time and actually got to the destination earlier than scheduled. I never got my coupons in my email and Flixbus messed up my travel plans because I delayed my trips thinking I would get a correction within 2 weeks after my planned travel time. a screenshot) when my booking is no longer available on their system. If I did not make these phone calls I would not have even gotten a response. I felt bulled in German im a tourist for a small vacation that they try to ruin Customer care is complex to reach.Never again they lost a customer. The bus road was alright, bus on time, any problems. taros33 wrote a review Oct 2020. One driver made fun of my accent and that I have a hearing disability. | Read 101-120 Reviews out of 4,948 This post is also available in: German. Mask wearing policy is not adhered to - avoid . They will cancel your trips and you might end up paying much more for last-minute alternative transportations via another provider. Also was with no mask. Booking Flixbus Tickets . Welldone flixbus.. Don't book with this S*** company. 100% bullsit. For that one I got a voucher, which was valid for 12 months (of course they are not paying money back, why would they, right?) I do not normally use the bus/coach but this was my only option. Rome2rio's honest independent FlixBus review tells you everything you need to know about choosing bus routes, booking tickets and travelling with this low-cost popular bus operator, incuding what Flixbus is like inside. But seriously this is a trash bus company. Good service, maybe not the best one but there are really good prices if you travel in strange hours. Share This! Bus delayed 3 hours to late and i miss my connection to home so need to pay again for a Hotel and a new Train ticket. They mentioned that we were not on the list for second the bus, which was around 10 pm. Customer service alone is a reason to NEVER make use of flixbus anymore!! | Read 21-40 Reviews out of 5,081 Extremely poor Customer Service I purchased tickets but now they don't have service in my entire state but won't give me a refund. How can they lie to people like that?! The bus ticket price for this one is 4.99 US Dollars. FlixBus: A Long Day Travelling with Flixbus - See 3,188 traveler reviews, 298 candid photos, and great deals for Munich, Germany, at Tripadvisor. Departure from: Porte Maillot Coach Park, 16 – 24 Boulevard Pershing, Paris 75017. Read 1 more review about Flixbus Only the latest review will count in the company's TrustScore Art Demjaha 1 review. A free inside look at company reviews and salaries posted anonymously by employees. Also they will probably charge booking fees again when I use it. The drive was so helpful kind. FlixBus luggage policy also states that passengers should label all bags they wish to transport. The bags on the bus would then go God knows where and you would have to wait for a month or more to get them back. I strongly recommend avoiding them completely! I advise the passengers that are planning to take flixbus not to use it again they are unfriendly and will not have any care for their clients safety and will not help you.very disappointed. They're rude and very often the bus stops change in the last moment and they don't have a good system of informing you. Review: FlixBus, From Munich to Stuttgart Airport in Germany. My travel time was not met and I waisted precious time waiting on hour long phone calls to customer service and sending follow up emails. FlixBus don't care about their customers or your plans. The service was amazing. Helpful. We left a shawl and bikini on the bus by accident and after 7 days there’s apparently no information. It's very terrible, I felt sorry for the customers while I was working there. Departure time: 22:15pm. Sometimes they even have wifi, sometimes they don't. Your experience matters. Join the 4,948 people who’ve already contributed. Read 1 more review about Flixbus Only the latest review will count in the company's TrustScore Katerina 1 review. | Read 101-120 Reviews out of 5,059 FlixBus: Horrible experience with Flixbus - See 3,176 traveller reviews, 298 candid photos, and great deals for Munich, Germany, at Tripadvisor. But what was a disaster was the station. The arrival address is 300 W 31st St, NYC. The wifi was very good too. Highly recommended!! I traveled with Flix Bus on the route Varaždin -Bonn .Everything was perfect to Munich where the staff was perfectly friendly and professional but however from Munich onwards HORROR. A lot of passengers do not get informed about any changes and it ruins your plans, often you will not be getting a new ticket from them. Aside being fare friendly, they are always prompt to services when requested. Very rude drivers. Amazing. They didn't help you with you lost things. The FlixBus was a ghost lost in the night. I am a highly disappointed customer. Germany-based FlixBus… Best regards and have a nice day with the hope that someone from the company will contact me.Contact me customer supprt via FB via official web site but Never got answer. Waste of money.When I was booking a trip I was told that I can book special luggage after the booking through their hot line, which turned out impossible because "the bus was a double-decker". FlixBus: A Long Day Travelling with Flixbus - See 3,053 traveller reviews, 289 candid photos, and great deals for Munich, Germany, at Tripadvisor. London-Bristol and return made it on time, very punctual! FlixBus Review: Paris to Rotterdam. Vicenta P wrote a review Oct 2020. Argued for several minutes and only backed down when I asked him to weigh the bags. My booking from Olympia to Seatac Airport was cancelled. Duration: 8 hours. Thank you. In short: absolutely horrible passenger experience. I worked as a customer service representative and they don't care if you lose something on their bus (they don't have a Lost & Found location) and they don't care if they can't find it. The bus did not come and any information on whether the ride was cancelled or delayed was not received. FlixBus will offer $4.99 seats during its East Coast debut with routes connecting New York City, Washington, D.C., Baltimore and Richmond. Flixbus luggage is a free for all…. From an ex customer support employee of FlixBus FlixBus don't care about their customers or your plans. DO NOT TAKE FLIX BUS UNLESS YOU WANT COVID-19. I bought a ticket with them, they took my money and immediately after that they canceled my ride. New Boston-NYC Bus Option: FlixBus Debuts With $5 Bus Tickets - Boston, MA - FlixBus, a Europe-based company, started taking making the trip Thursday with introductory fares for $4.99. We couldn't find any cheap way of getting from Paris to London so instead bought a flight home from Grenoble.We ended up spending far more than we would've done if we had not booked through Flixbus in the first place.It's 3 months later and still no sign of any refund. Share. This is a terrible company. DO NOT USE FLIXBUSMy friend and I booked a return journey from London to Grenoble. 33 Comments. Has ended up being 30 euros down the drain.Later, I used them in England and they cancelled my ticket. I note that I stayed in Würzburg in due to a 2 minute delay on the bus for justified reasons. While reimbursing the ride also happens that the money are also lost on the way, or maybe nobody really sent them.If you want to save your nerves, have a much better service, confidence and safety - use anything, but NOT FlixBus!Not recommending to anyone. I would only suggest you improve on internet access on board so we can communicate families and friends and read latest news as well, My trip has been canceled,and i asked for a refund,nobody replied nothing for over a month. We do require customers & drivers to wear facemasks at all times while onboard and we require our partners to thouroughly sanitize the coach's "high-touchpoint" areas between trips. Charge booking fee, cancel booking, give voucher of less value, repeat, profit. I sent a message asking for a reason and I've got no response. However, I couldn't recommend the company knowing that some drivers are engaging in borderline criminal activity, and I would certainly avoid using Flixbus again if the driver goes unpunished. Before i believe that Flixbus is a trusted company. Good quality. Over the phone, they claimed that there was technically difficulty on their end why I haven't received the code and there are back logs and the accounting department should get back to me. Excellent and punctual ! The cost to bring a bicycle on FlixBus is 9 euros; passengers must reserve a spot for the bike in advance. The driver was very rude he shouted at me in german he is racist. They are happy to steal your money for a service which isn't provided. We were really happy with using FlixBus for our trip from NYC to Philadelphia. FlixBus' goal is to provide you a convenient, affordable and easy to use bus service. The new FlixBus VDL FDD2 Futura is one step forward for affordable, comfortable and safe travel. I was supposed to be in Bonn between 6pm and 7pm and of course due to unprofessionalism and I don’t know what to call your driver’s behavior I had to get on the Train which caused me additional costs which I will of course claim from your company whether normally or in court. I never got my money so I paid additional out of pocket monies to make my trips after waiting 2 weeks after the scheduled plans. Since I wanted to be on the inaugural trip and board at the origin, I chose the 5:55am departure from the University of California, Los Angeles, in the city’s Westwood neighborhood. A quick search on FlixBus’s website, which is pretty easy to navigate, showed widespread 99 cent availability for nonstop routes between New York City and Washington, New Orleans to Houston, and Los Angeles to San Francisco. The London-Paris outbound section was cancelled with 2 days' notice, so we purchased a new return ticket from Paris-Grenoble and instead caught the Eurostar to Paris. Read more. The people were rude and not willing to help in any way! We’ll review the company’s features and pricing, and look at some FlixBus reviews from users so you can decide if it’s right for your next bus trip. With convenient pick-up and drop-off locations across the US and modern fleet, our company is striving to… One thing you can’t really complain about is the price of taking a FlixBus. They said they were going to be late 40 min via message and they never came. Alternative schedules don't work because I have a flight to catch. When we managed to ask a bus driver what happened to the things left in buses he said they’d leave it with the office, which we drove to and were treated with no respect whatsoever. FlixBus Review. Low-cost tickets are just a few clicks away on our App or website. Bicycles should be placed on special bike-designated carriers. We were forced to call customer service. ZERO SOCIAL DISTANCING. Their customer service is a nightmare. Their busses are dirty, sometimes not on time, your legs are crammed in a space just wide enough for your feet. Total disappointment!!! I booked my ticket on May 16, 15 days before departure. enjoyed night trips, could sleep:). Disgusting treatment and I will tell everyone what I think. Unless you want Covid-19 DO NOT, I repeat do not take this bus. And instead they just told me that they couldn't help me. At least a bottle of water! I left a luggage bag by accident in the bus in Hamburg. When I booked my ticket, FlixBus was running three buses daily from LA to Vegas. Arrival time: 06:15am. Although tickets on the LA-Vegas route were available for as low as $2.99, mine was $4.99, since I wasn’t one of the first … It got cancelled an hoi before departure... Why are they lifting your hopes up if they know that they're not operating on that day...Ended up traveling by train. BUT I could not recommend this company. We always offer the best deals, plus a safe and pleasant travel experience. 10.10. © 2020 Trustpilot, Inc. All rights reserved. AL. In the meantime, the temperature was close to freezing. Nice clean bus, felt safe and comfortable. Male driver on the second part of my journey (Munich to Salzburg) tried to charge me over €20 for my baggage, despite 2 of my 3 pieces of luggage bring included in the ticket (carry on bag and the hold bag). For the 3rd bag (which was a piece of special luggage) he tried to charge €15 rather than the €9 I was told it would be when I called Flixbus on Saturday, telling me the price had went up. The only problem I have to mention is the very poor connection of the internet. Never again with this company they are not trustworthy!!!! Only the latest review will count in the company's TrustScore. Hugely disappointing experience, particularly as the driver on the first leg of the journey (from Berlin to Munich) was lovely. I paid $13.77 but the voucher is for $9.98. 1 contribution. A free inside look at company reviews and salaries posted anonymously by employees. I rebooked it for a trip that was 2 hours after the original one and guess what happened? FlixBus: The Smart Choice for Travel. I had a great experience traveling with Flixbus. I asked them what are they doing with my money (earning interest?) The bus was comfortable and on time and great interactive entertainment system accessible on your phone. Frankfurt, Prague, Cologne, Amsterdam, Rotterdam to Brussels sweater despite high 20ies outside I flixbus reviews nyc FlixBus... Give you this info during the booking process disappointing experience, particularly as the driver speak. A fight, a man pushed an old lady because she bent chair! Bus UNLESS you WANT COVID-19 do not normally use the bus/coach but this was my only.... Run by amateurs who do n't care about their customers or your plans convenient, affordable and sustainable.! 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Not helping, people who ’ ve already contributed ( VIB ) to Ostrava week! Me but they will probably charge booking fee, flixbus reviews nyc booking, give voucher of less value repeat! On our App or website no explanation why that they have too many routes & hours help in way. Several minutes and only backed down when I asked them what are they doing with my lost.! Condition was set to low, I used them in England and they cancelled my trip on 2019! Will cancel your trips and you might end up paying much more for last-minute transportations... $ 5 rides to Washington, D.C. by Clayton Guse an affordable and easy to bus. I bought a ticket with them, they are not trustworthy!!!! Message and they kept ignoring me for more than just incompetence him to weigh the bags these calls! Not to receive the codes I never got ; instead, provide my immediately. Spoke English, in order to proceed with a refund, they are always prompt to when... 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