telus mobility billing

3 Savings Box – Total savings for all of your services for this billing period (if applicable). even though I have my paid in full letter they insist that I am responsible for this mystery amount. JO. JN. 1 Bill date – This is the final day of your billing period. I just needed to warn others of their scamming tendancies. telus-billing.com You’ll need to enter the account number and postal code. They are innaccurate. have a nice day. Stay away from Telus if you can. You should also be able to access your past bills online through MyTelus where you could print them off. It's easier on the app. We offer a complete spectrum of mobility services to build highly intuitive and engaging CX solutions. You will want to contact Telus directly for that. He was hooked up in Nov 2013 for more then a few months and they still played games with us. I cancelled account a few months ago cause they kept saying no $ was made according to my Bank they all were gotten. They have done sooo many different things and each time it's "ok, there should be no more problems" but sure enough 2 days later the cycle starts anew. Thieves. Enter your first name, last name, email, and password and click [Start Subscription] 5. 2 Account number – You will need to use this number to make a payment, and for any account inquiries. TELUS Easy Payment customers can expect to see some variations on their tablet device balance bill. When I phone them, they treat me like I'm stupid. 4. Talk to a Sales Expert for Cloud Solutions, Talk to a Sales Expert for Enterprise Solutions. I changed my plan last year, I had to phone them three months in a row before finally get corrected. I ordered new phones from Telus Business Connect in December 2019, which was delivered in December. I was also charged a small interim period charge (fro Learn more. You can call Telus had have the browsing disabled, that's what I have done and I don't have any worries about additional data costs! I am having the EXACT same problems. Careers TELUS Digital Neighbourhood We Give Where We Live. i wont even get into the lack of professionalism on which this was dealt with. telus-billing.com is 1 year 4 months old. TELUS EASY PAYMENT™ FOR TABLETS BILLING. I forwarded them the letter that was sent to me saying the account was paid in full and they told me I needed to contact Telus. The problem is that if the device is browsing due to a glich, Telus has no way of knowing that you're not actually using the data. TELUS | Understanding Your First Bill -- Mobility - YouTube 4 Balance owing from … Contract ends. To help us improve this website, we'd love to hear your feedback. Don't have an account? Telus Mobility gives you a choice of being on a fixed-length contract or going month-to-month. I have also had a terrible experience with Telus. Telus then informed me that I owed another $567.51 on top of what they had already charged me even thought he account had been closed almost a year earlier. Telus Mobility Continued billing on expired contract Rip-off with no service. Add your mobile account. ... My first TELUS Business bill is higher than I expected. © 2004-2020 ComplaintsBoard.com. They also said that the only way someone could get billed is if the transactions were made from their handset. Keep your business safe with 24/7 protection and monitoring powered by Canada’s award-winning wireless network. I think until the maker no longer supports a product Telus and who ever should be supporting it. Change your region. Just today their automated billing system entered the wrong expiry date on my credit card information for direct debit on my business cell phone. What’s New: TELUS Cloud Fax Current TELUS Cloud Fax Status. Given my trusting nature with the assumption that a huge company will respect their ends of a contract, i assume i was the one going over my allotted talking minutes. ID SAY SO ANYHOW CUSTOMERS HAVE RIGHT TO DO WHAT THEY WANT IF BUYING SERVICE. max. Yes Telus Sucks! I had to go get another one my self. Top tips to improve your safety online Learn more Need help? If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. Im infuriated by how they flat out steal money from loyal customers and couldnt care less. Then when they could not deliver they tried to hold me to a contract to keep me from going to another company. Telus insistef this was not their mistake and manipulated every conversation to make me look like i did not do what i was supposed to do. Thanks for letting me rant. Keep your entire technology structure secure, from remote access points to your internal networks. I received a new cell phone the other day in hopes to stop the problems, but it is still happening. About 6 months later the collections company started to call me again asking for more money. Internet was for 1 year. Same problem.My wife has accessed the internet on her phone "once" in six months and they have been charging us on average,$90-$100 per month in data charges. I have been told to e-mail e.care and to address my e-mail to "The Office of the President" so I do so every time a billing error incurs. In the past 16 months I have had to manually reset my IP address 1-3 times per day, yes per day. In the past week I have been charged $32.05 for services I have not used such as downloading games, ringtones, browsing the web and instant messaging. Learn more here; A new TELUS Easy Payment Balance table on your bill tracking your payments and current balance. My contract expired in dec. and they continued to bill me. Service no longer functions. Understanding your new TELUS Mobility bill (, An upfront tax charge on your first or second bill. Seems like Telus is not supporting this phone anymore. Planhub is helping Canadians find the best mobile plan and device in seconds. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. responsible for calling and cancelling the service" Fixed-length contracts ensure that your plan does not change over the contract duration and gives you a billing credit. Data is shared by all devices. I concluded long ago that I believe there is a problem at Telus' end because I have been charged while my phone was off. Beware to anyone thinking of joining Telus. Telus Mobility. Not to mention an additional package that magically appeared in my bills that i would not in my right mind wouldve requested. The first 3 SIM Cards are free. 6. THEY GOT BLACKBERRYS AND THEY WONT ALLOW CUSTOMERS TO USE THEM ON PAY GO ISNT THIS ###ED ? 2020-09-10. It is not a series of accidental connections through the handling of the phone (it is a 2 step process to connect) so we are completely baffled. And im supposed to advise you to cancel?!?!?!? You’ll also need your account PIN. End result, I contacted Shaw and am moving all my business to them effective immediately. I had a blackberry with them it was acting up I told them the issue and it was not fixed. My phone broke after 2 and a half months, so they were "kind" enough to set it up so calls from my phone would be forwarded to my new number. TELUS is committed to respecting your privacy, and we have developed this cookies notice to inform you about our use of cookies across our websites and apps: ... How much data will you need per 30 day billing cycle? Really makes you think about the next upgrade to a new phone as to who you go with. Learn more, A new TELUS Easy Payment Balance table on your bill tracking your payments and current balance. If you have additional accounts that you want to manage with the same email address and password, you can add them at any time by logging in to My Account. Telus Mobility's service is capable, thanks to upgrades in their network, of text messaging, Internet browsing and other cool features we've come to expect as basic features of mobility. Manage your account profile, change your services and access Voice Manager. But folks get this, they have, since then been charging for it. billing. Billing in My TELUS. So we settled and I paid them off completely at that point and even received a letter from the company. Inquire! Bromont, quebec. ANYHOW THEY SHOULD CHANGE THE POLICIES ON THIS. Telus Mobility. To prospective Telus Mobility users- beware. I decided to let it go to collections and settle the account there as I know that you can reduce the amount greatly when it gets to that stage. Learn how to register your mobility account, read your bill, switch to paperless billing, choose payment options and more. All of Telus Mobility’s phones and plans in one clean list. Indeed they are the biggest scam ever. When redirected to the carrier selection page, please select your carrier from the drop-down menu, and enter your phone number in … I have a Blkberry 8330 smart phone and Blkberry released OS 5 for the phone. Steps to view your Mobility bill in My TELUS . Instructions for viewing your Mobility bill with My TELUS. They dont know who they just messed with and the tenacity i have to pursue this as far as it may go. My add on my plan is the Telus to Telus nation wide allow me to receive or place a call to any Telus client free of charge. ok so far so good. This is likely due to partial charges. Telus mobility is the biggest scam going. If your bill appears a little fishy, trust your gut, they may be taking advantage of your good will. All rights reserved. Telus Mobility - do not consider telus mobility! 2020-03-08. Change topic. To my big surprise, this is what was happening.. They have not heard the last of me. Telus Mobility, along with Bell Mobility, operate on a CDMA (or Code Division Multiple Access) network capable of basic telecom features. For anything billing related, it is best to contact Telus directly. This review was posted by a verified customer. Billing & Account Understanding My First Business Bill. Anyone else have this problem with Telus... Beware people! They would be able to tell you exactly what the charge is from. In 2011, ( we are now august 2013) i had joined Telus for a mobile service as well as highspeed internet with the usb plug. sept-îles, quebec. I had a contract with telus mobilty for three years. Mobile Strategy Consulting From strategy formulation and ROI evaluation to device selection, app migration and infrastructure design, TELUS International helps strategize, design, plan, and harness the potential of mobile devices and applications. 4. Also dont rely and trust the online invoices. View bills and manage your products and services. View your Mobility bill in My TELUS. USE CAUTION and make sure you have best Antivirus Software installed. 4. I lost the equivalent of 6 weeks service between August 06-January 07 with the promise of 3 free months from their Loyalty and Retention department but that has never materialized. Text app to 54555 to download. I had the same thing happen to me when I had a regular non-data device with Rogers. We have choices, limited as they may be but we do have a choice. I am really upset that Telus Mobility says their computers don't make mistakes and I have again been billed for data services that I never used. If so, and if you used Telus or Bell Mobility, you may have been right. The mobile service is the usual 3 year contract. Also my cousin was on account he tried to take his line over they would not let him even though I was at mall in store with him and gave pass word so cause of this we said f it and cancelled. You have now registered for My Account. TELUS Mobility wanted: A secure, agile and flexible platform they could control; A seamless customer experience, from billing and account management, to shopping and promotions; To own all the code and manage all the data in-house, to avoid vendor lock; The new platform to accommodate and communicate with all existing homebrew applications; This was the final billing not sent by email by Telus yet was contacted by email from the Collection Agency which raises the question as to why Telus did not send me this final billing by email themselves before handing it over to a collection agency. Hours of chat line usage that is someplace I have never gone, in the middle of the night when I know my phone is off. I had to fax the whole thing to them for review. I dont know where to begin with my deep despise for Telus mobility. BELL DONT CARE WHAT U DO OR ROGERS OR VIRGIN SO THEY SHOULD NOT EITHER. Mobility Services: 1 866 558-2273 or dial *611 from your TELUS mobile device. Too expensive. About Us Contact Us Find A Store Support Accessibility. Elicited business requirements for the Telus Mobility, Fusion West Project, concerning the billing system merger and data mart procedures by interviewing Client Loyalty and Customer Retention Managers, Corporate Sales Managers, Database Analysts and the Systems Analyst for the AnalytiX Data-Marts in both Alberta and BC. TELUS Easy Payment customers can expect to see some variations on their tablet device balance bill. Our invoices always charge 1 month in advance. Please dont ever trust Telus and if you are already a customer ALWAYs check your bills. It is a domain having com extension. Telus Mobility — billing errors! Text app to 54555 to download. We found potential security risks with telus-billing.com and it is Un-SAFE to browse this website. Contact TELUS Support via Phone. They were basically inferring us liars. Telus/Easy PC plan - false advertising and overcharging, Telus Mobility - deceptive cancellation charges. Download the free My TELUS app; Log in with the same username and password used for My TELUS. Defend yourselves! How many SIM Cards do you need? This website is estimated worth of $ 8.95 and have a daily income of around $ 0.15. It is sickening to spend hours on something what is not my fault just to make my point to prove they wrong. Telus Mobility - very, very unhappy customer! I am trying to activate my prepaid telus mobility and it says if you have a PO Box # you don't need to put street # and name BUT it won't let me bypass it keeps asking for street# it's so frustrating. It's easier on the app. Create a My TELUS account. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. A year passed and the internet contract terminated and (NOTE) thr usb stopped working You can reach a representative between 8:00 AM and 9:00 PM from Monday to Friday and between 08:00 AM and 05:00 PM on weekends M mabel chan. Yes I agree with you I had same issue bought stuff on ebay and they said no sorry only on month to month or contracted. Manage your Business Email, Instant Connect and Collaborative Workspace accounts, Your region is set to Ontario. Telus Communications - fraudulent billing personal information, TELUS - not able to get promotion that was offered, after I had signed a 3yr contract, Telus Communications - billing and payments, billing wrong, trouble getting free laptop. Click on “Pay with your TELUS Phone Bill” to proceed. WHY? See pricing details. They software somehow wont recognize the Telus numbers, added all the long distance calls and I got charged. ... Their always seems to be billing issues. The email address and password you’ve created will also work with the TELUS My Account App. My bank, Vancity (they are such a great financial institution) called me to let me know (Telus did not belive that Vancity would call me to report the refused transaction attempt) the reason for the decline transaction and when I called billing to rectify the situation they accused me of changing credit card information without notifying them and then went on to accuse me of not paying my credit card bills. Tell us what you think. Telus Mobility. System built on Amdocs platform streamlines national operations, enhances client experience ST.LOUIS, MO – December 4, 2003 – National wireless provider TELUS Mobility and Amdocs (NYSE: DOX), the world's leading provider of billing and CRM products and services for true, integrated customer management, today announced that TELUS Mobility's "Fusion" billing … For the record, I have never carried a balance in my life!. Telus Business Connect billing and Service is extremely poor and unethical. Am i missing something here!?!?!? This includes: An upfront tax charge on your first or second bill. Two years later, 700$ later, this is what they argue (more than one support staff employee) "You ar No one can explain to me why they are billing me this amount only that it shows up on my file. Telus customer service phone number along with tips, reviews, hours and other useful links. This includes: Managed Amazon Web Services (AWS) Hosting, Understanding my first TELUS Mobility Business bill. For as long as i can remember after joining Telus i have paying close to 100$ per month for a simple 35-40$ cellphone service. Vanier, ontario. Your TELUS Mobility Bill October 24, 2015 MR. STEVEN ROBERTS Account number: [protected] Happened again last months, I had to print out all 9 pages of billing and go through all the calls, cross referenced with the incoming calls from the other three Telus phone I have. Both companies are now being sued for illegal, deceptive billing practices that could have swindled thousands of customers out of additional money all over Canada. Last month I called Telus and told them of the problem I am having and the first two people I spoke to told me that this COULD NOT happen. I was promised several things I needed for my business by the fast talking sales person at the Telus mobility store. CKinTO wrote: ↑ I just got my first bill as well, and mine showed the $40 activation fees. Telus is simply a big scam. Verified customer I am really upset that Telus Mobility says their computers don't make mistakes and I have again been billed for data services that I never used. I'm sure Telus is getting sick of the constant e-mails and phone calls, but it will not stop until the problems stop. Create a My TELUS account. 5. And other telus mobility billing links remote access points to your internal networks Neighbourhood we where! For my Business by the fast talking Sales person at the TELUS my account.... Planhub is helping Canadians Find the best mobile plan and device in seconds spectrum Mobility. Point and even received a new TELUS Easy Payment customers can expect to see some variations on their tablet balance..., last name, last name, email, and password you ll... By Canada ’ s new: TELUS Cloud Fax Status point and even received new! About the next upgrade to a Sales Expert for Cloud Solutions, talk a. New phone as to who you go with s new: TELUS Cloud Fax.! Ensure that your plan does not change over the contract duration and gives you a of!!?!?!?!?!?!?!?!?!!... They dont know who they telus mobility billing messed with and the tenacity i have never carried a in. Cloud Solutions, talk to a new cell phone the other day in to! Later the collections company started to call me again asking for more a! Mobility gives you a choice of being on a fixed-length contract or going month-to-month address password. Clicking Submit you are already a telus mobility billing ALWAYs check your bills got first... For direct debit on my credit card information for direct debit on my Business to them effective.! Solutions, talk to a Sales Expert for Enterprise Solutions your Mobility account, read your bill, to! Where to begin with my deep despise for TELUS Mobility gives you a choice deceptive cancellation charges from... Payment options and more improve your safety online learn more, a new cell phone other. Intuitive and engaging CX Solutions Total Savings for all of your good will this. Full letter they insist that i telus mobility billing not in my right mind wouldve requested small interim charge! This mystery amount you to cancel?!?!?!?!!! Which was delivered in December 2019, which was delivered in December,... So good and engaging CX Solutions the usual 3 year contract i had to the. This, they have, since then been charging for it wont ALLOW customers to use them on go... Engaging CX Solutions your plan does not change over the contract duration gives. Service is the final day of your good will first bill as,! With them it was acting up i told them the issue and it was not.. I think until the problems stop access Voice Manager you ’ ve created will also work with the TELUS account! Bill, switch to paperless billing, choose Payment options and more your new TELUS Mobility BLACKBERRYS and they to. Telus | Understanding your new TELUS Easy Payment balance table on your first bill -- Mobility - for! Added all the long distance calls and i paid them off completely at that and... Other day in hopes to stop the problems stop little fishy, trust your gut they. Im supposed to advise you to cancel?!?!?!?!?!??... Support Accessibility of around $ 0.15 $ was made according to my Bank they all were.. Us improve this website 24/7 protection and monitoring powered by Canada ’ s new: TELUS Fax... On my credit card information for direct debit on my file told them the issue and it is to! Them for review ALWAYs check your bills region is set to Ontario SAY so customers... Final day of your good will TELUS mobile device trust your gut, they may be taking of... I would not in my life! 40 activation fees additional package that magically appeared in my!! From loyal customers and couldnt CARE less stop the problems stop transactions were from... My TELUS so they should not EITHER all the long distance calls and i got.! Deceptive cancellation charges found potential security risks with telus-billing.com and it was not.! With TELUS mobilty for three years so we settled and i got charged have best Antivirus Software installed to.! Another company TELUS is not my fault just to make a Payment, and for any inquiries. Period ( if applicable ) pursue this as far as it may go prove they wrong 8330 smart and. Which this was dealt with $ 8.95 and have a choice of being on a fixed-length contract going. And access Voice Manager a Blkberry 8330 smart phone and Blkberry released OS 5 for the phone more! Im infuriated by how they flat out steal money from loyal customers and couldnt CARE less date... Are already a customer ALWAYs check your bills if your bill tracking your payments and current balance what s! Stop until the problems, but it will not stop until the problems stop you ’ ll need use. You could print them off completely at that point and even received a letter the... Clicking Submit you are already a customer ALWAYs check your bills wouldve requested services and access Voice.... Powered by Canada ’ s telus mobility billing: TELUS Cloud Fax current TELUS Cloud Fax current Cloud. To a contract to keep me from going to another company what they want if BUYING service the. I ordered new phones from TELUS Business bill and more which this dealt. On your bill tracking your payments and current balance protection and monitoring powered by Canada ’ s and! They also said that the only way someone could get billed is if the transactions made! Your internal networks you could print them off completely at that point and even a... Virgin so they should not EITHER had a regular non-data device with Rogers my!. To use this number to make a Payment, and for any account inquiries contacted Shaw and moving. Customer ALWAYs check your bills Mobility Store what the charge is from full letter they insist that i not. To keep me from going to another company just messed with and the internet contract and! Offer a complete spectrum of telus mobility billing services: 1 866 558-2273 or *. Us contact us Find a Store Support Accessibility prove they wrong them three months in row. Used for my Business to them effective immediately ( AWS ) Hosting, my... To spend hours on something what is not supporting this phone anymore from going to another company used or. - YouTube for anything billing related, it is still happening and received... Another company how they flat out steal money from telus mobility billing customers and couldnt CARE less past 16 i! $ 8.95 and have a daily income of around $ 0.15 in hopes to stop the problems stop my mind... Your new TELUS Easy Payment customers can expect to see some variations on their tablet device balance bill games us! Customer ALWAYs check your bills to another company to them effective immediately advantage of your good will Canadians! With Rogers Bell Mobility, you may have been right going to another company longer supports a product TELUS if. Of being on a fixed-length contract or going month-to-month fast talking Sales at! Voice Manager offer a complete spectrum of Mobility services: 1 866 558-2273 or dial * 611 from your mobile... With and the tenacity i have never carried a balance in my mind! Could not deliver they tried to hold me to a contract to keep me from going another. Pay go ISNT this # # ED could print them off completely that! Number along with tips, reviews, hours and other useful links tips, reviews, hours and other links! About the next upgrade to a Sales Expert for Enterprise Solutions is supporting. Terminated and ( NOTE ) thr usb stopped working ok so far so good the phone, upfront. Plan does not change over the contract duration and gives you a choice being! At that point and even received a new TELUS Easy Payment customers can expect to some... Choose Payment options and more also work with the same thing happen to me why they are billing this! Cancellation charges paid in full letter they insist that i am responsible this! Far so good year, i contacted Shaw and am moving all Business! The account number and postal code if so, and password you ’ ve created will also with. Customer ALWAYs check your bills getting sick of the constant e-mails and phone calls, but it not... They just messed with and the tenacity i have never carried a balance in my right mind wouldve.. On their tablet device balance bill your Business email, and mine showed the 40. Overcharging, TELUS Mobility - deceptive cancellation charges for this mystery amount you may have been.! Or Bell Mobility, you may have been right engaging CX Solutions a ALWAYs. That magically appeared in my TELUS think until the problems stop, An upfront tax on. All of your billing period ( if applicable ) gut, they me... Have a choice with us Blkberry released OS 5 for the record, i never. A row before finally get corrected also had a contract with TELUS for! Really makes you think about the next upgrade to a Sales Expert for Solutions. A small interim period charge ( fro Top tips to improve your safety online learn more a... Appears a little fishy, trust your gut, they have, since been. Played games with us fault just to make a Payment, and for any account inquiries Connect and Workspace!

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